Dear Valued Guest,
Welcome to Flat Creek Lodge in Hayward, Wisconsin. We are delighted to have you with us and hope you enjoy a truly comfortable and memorable stay. Your patronage is deeply appreciated, and our team is committed to providing you with exceptional, personalized service throughout your visit.
Enclosed you will find a directory designed to introduce you to our wide range of services and to acquaint you with the attractions and amenities of the Hayward area.
If there is anything we can do to enhance your experience, please do not hesitate to ask any of our staff members. We look forward to serving you again soon!
Sincerely,
Flat Creek Lodge Management & Staff
FLAT CREEK LODGE
10290 Highway 27
Hayward, Wisconsin, 54843
Phone (877) 883-1304
Fax (715) 634-2403
flatcreekhotel.com
| GUEST SERVICES DIRECTORY |
ADVANCED RESERVATIONS
Local: (877) 883-1304
World Wide Web: flatcreekhotel.com
AIRLINE INFORMATION
American Airlines: 9-1-800-433-7300
Delta Airlines: 9-1-800-221-1212
Sun Country: 9-1-651-905-2737
United Airlines: 9-1-800-864-8331
CHECK IN/OUT
Check in time is 3:00pm. Checkout time is 11:00am. If you find it necessary to stay later, there is a late check out charge per hour.
CHILDREN
No charge for children under 17 while staying in the same room with parent(s).
CONTINENTAL BREAKFAST
Courtesy of Flat Creek Restaurant 6:00am – 10:00am.
CREDIT CARDS HONORED
American Express, Discover, MasterCard, and Visa.
CRIBS/ROLLAWAY BEDS
Cribs are complimentary and rollaways are $15 per day, and are subject to availability.
“DO NOT DISTURB” SIGN
Please hang the sign on your door knob if you do not wish to be disturbed.
EMERGENCY
Sheriff’s Department: 634-4858.
Ambulance: 634-4322 or 911.
FAX MACHINE
On premises. Our fax number is (715) 634-2403.
FLAT CREEK RESTAURANT & SALOON
Open Monday through Saturday
Lunch and dinner service available
Full service bar: Dial 305/306
HAPPY HOURS
3:00pm to 6:00pm, Monday through Friday.
FRONT DESK
The Front Desk is open 24 hours everyday. Stop by or give us a call with any questions or concerns you might have: Dial 0
HOUSEKEEPING
Call the Front Desk: Dial 0
ICE & VENDING MACHINES
Ice and soda machines are located on first floor just off the Lobby.
LOST & FOUND
Please call the Front Desk: Dial 0
MAIL
Outgoing mail should be dropped off at the Front Desk by 10:00am.
MAINTENANCE
Please contact the Front Desk if you experience any problems: Dial 0
PETS
Small pets are allowed in designated guest rooms, they must be registered at the Front Desk upon arrival.
$15 per night.
POOL
Available to our guests. Located at the center of the building. Open to all guests from 8:00am to 9:00pm. Adult Swim from 9:00pm to 10:00pm.
ROAD CONDITIONS
Call 1-800-762-3947.
ROOM KEYS
Upon departing, please leave key in room or at the Front Desk.
SECURITY
Your safety and security are important to us. Please familiarize yourself with the safety guidelines provided in this directory. If a security need arises, please contact the Front Desk for immediate assistance.
SKI-WAXING ROOM
Ask at the Front Desk.
TELEPHONE
Local calls are no charge; long distance will be charged to your room.
No voicemail for individual rooms.
Front Desk: 0
Room to Room: Room Number
FAX: 715-634-2403
Reservations: 715-634-4100
TELEPHONE INSTRUCTIONS
Local Calls: 9 + Number
Outside Operator: 9 + 0
Toll-Free: 9 + 1 + 800/888 + Number
Information-Directory Assistance: 9 + 1 + Area Code + Number
Our local Area Code is 715
AT&T: 9 + 1-800-225-5288
MCI: 9 + 1-800-950-1022
Sprint: 9 + 1-800-877-8000
International: 9 + 011 + Country
Code + City Code + Number
LONG DISTANCE CALLS
Bill to Room: 9 + 1 + Area Code + Number
Credit Card/Collect: 9 + 0 + Area Code + Number
EMERGENCY NUMBERS
City of Hayward Police: 9 + 715-634-0318
Wisc. State Patrol: 9 + 715-635-2141
Road Conditions: 9 + 1-800-762-3947
Fire Department: 9 + 715-634-4858
Ambulance: 9 + 715-634-4322
City of Hayward Fire Dept: 9 + 715-634-1311
Hayward Fire Station: 9 + 715-634-2688
Winter Ranger Station: 9 + 715-266-3511
Poison Center: 9 + 608-262-3702
Sheriff’s Department: 9 + 715-634-4858
| LOCAL PLACES OF WORSHIP |
St. Joseph Catholic Church
10586 Dakota Ave
Hayward, WI 54843
(715) 634-2867
Element Church
10246N Greenwood Lane
Hayward, WI 54843
(715) 558-3847
Grace Lutheran Church
10237 N Greenwood Lane
Hayward, WI 54843
(715) 934-2772
Ascension Episcopal Church
10612 California Ave
Hayward, WI 54843
(715) 634-3283
Spider Lake Church
12104N Lower Twin Lake Rd
Hayward, WI 54843
(715) 462-9116
First Lutheran Church
10680 Main Street Hayward, WI 54843
(715) 634-2141
Hayward Wesleyan Church
10655 Nyman Ave|
Hayward, WI 54843
(715) 634-4613
| FIRE & SAFETY |
- First, find the two exits nearest your room. Be sure they are unlocked and unblocked. Then, count doors between your room and exits so you’ll have a reference point if it’s smokey.
- When you hear an alarm ACT, don’t investigate.
- If a fire is in your room, get out and close the door. Once out, report the fire.
- If the fire is not in your room, leave if you can. First, feel your door. If it’s cool, open it slowly and go to the nearest exit. Crawl if smoke is present. Fresh air will be at the floor. Take your key so you can go back if you can’t use your exits.
- If your room door is hot, don’t open it. Your room may be the safest place to be. Seal all cracks with wet towels. Shut off fans and air conditioners. Signal at your window. Call the fire department and wait to be rescued.
Safety And Security Procedures
Your safety and the security of your personal property are of our utmost concern.
We urge you to take advantage of the following suggestions:
Double Locks
For additional security utilize the deadbolt provided on your door upon entering. This will prevent the door from being opened by a regular room key.
Admittance
Do not admit persons to your room without first making identification. A “peep hole” is provided in your door for your convenience. If there is any doubt about a person’s true identity, please contact the front desk.
Keys
Do safeguard your key. Be sure to leave it with the front desk upon departure. Do not leave it in your room or in the door. Do not give your key to others.
Fire
Please familiarize yourself with the location of the nearest fire exit stairway. In the unlikely event of a fire, please move quickly but calmly to the stairs. Report fire or smoke to the hotel operator.
We hope that these procedures will contribute to your comfort
and well-being during your stay at our hotel.
Do not leave money or valuables in your room or vehicle. Lock your
vehicle when not in use: FLAT CREEK LODGE is not responsible for loss or stolen items.
| HOTEL LAYOUT |